Title:  Projects Systems Support Administrator

About John Holland

At John Holland, our purpose is simple, we transform lives with everything we do. We’ve always known at its heart infrastructure is about people — our customers, our employees, and the communities in which we work every day.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way.

Be part of a team that thrives on rising to the challenge of transforming lives for good.

About the Role

We are looking for an applications and systems support specialist to join us as a Systems Support Administrator at our project office in Cecil Park.  You will provide daily user support and system maintenance and administration of applications that include SharePoint , Project Pack Web (inhouse built), Soteria (SAI 360), PowerBI, Power Automate etc.

You will participate in upgrades, testing and support of the systems and their automation tools built in the related platforms (SharePoint/PowerApps/Power Automate/Power BI)

What you will do;

• Provide training and support to project individuals in using project systems
• Maintain records of data preparation
• Assist with software development and methodologies and concepts
• Conduct systems audits in conjunction with systems manager
• Administer and manage the project SharePoint site
• Participate in upgrades and testing of the system.
• Engage with project teams regularly to assist with systems related issues
• Build strong internal and external stakeholder relationships through positive, proactive and professional communication to keep people informed
• Drive efficiencies by demonstrating to the project teams how to utilise available systems to improve their quality of work
• Onboarding and Offboarding employee access Systems (SharePoint, PPW, Soteria, TeamBinder, etc)
• Troubleshoot and resolve systems and application technical issues for end users in a timely manner – proactively communicate anticipated timelines for resolution.

What we are looking for;

• Tertiary qualifications or equivalent in relevant discipline
• Minimum of 2 years’ experience in a similar systems/applications support role, preferably within construction/engineering industry
• Background in information systems support
• Experience with Microsoft O365, Power Platform, and MS Forms
• Strong communication skills to enhance relationship building and stakeholder management
• Team focus, initiative and a strong desire to add value
• Excellent time management and organisational skills to keep up in a fast paced environment

As part of the team, you can help us transform lives.

Your success is reflected in ours, so we’re committed to being an employer of choice. We pride ourselves on having a diverse and inclusive workplace, as we understand that different perspectives and ideas are critical to our long-term success.  

We want you to be with us for the long term, so providing you with rich career experiences and ongoing development is our priority.  

What’s in it for you

We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee. 

We reward and support our people in so many ways. This starts with being flexible about how different people like to work. From generous leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits.  

We offer:

Competitive remuneration with salary continuance, and salary sacrifice options.  

Great leave benefits including 18 weeks paid parental leave with super and up to an extra 18 weeks of super paid on further periods of unpaid parental leave, multicultural leave exchange and two extra days to prioritise your wellbeing.  

Career progression underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities.  

Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, plus technical and leadership training and development opportunities.  

Inclusion, diversity and equity is part of how we work. We want everyone at John Holland to feel that they belong – that’s why we’re working hard every day to foster a more inclusive culture, backed by a business-wide inclusion strategy to bring about meaningful change. We’ve also got active employee resource groups that support our commitments including those around gender equality and reconciliation. 

Flexible working that works for you as we know flexibility means different things to different people. Whether it’s flexi-hours, flexi-parenting, flexi-leave, flexi-shifts or flexi-work, we’re committed to helping our people work flexibly.